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Asking Follow-up Questions After User Inactivity

How can I ask follow-up question such as if I can help you with anything else after 2minutes of inactivity from the user

6 comments

You can keep a timer for this and check if time exceeds ask question to the user

And how do I end conversation if user responds a no

You can either validate response using llm or train a small ml model to identify the intent.

Any sample example how to end conversation for that user?

How do you want to end the conversation?

You can simply reset the chat engine memory if you want to remove user conversation from the chat engine

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